Sales

Trimis la data: 2010-03-21
Materia: Engleza
Nivel: Facultate
Pagini: 8
Nota: 9.91 / 10
Downloads: 0
Autor: Raluca_B
Dimensiune: 186kb
Voturi: 1
Tipul fisierelor: doc
Acorda si tu o nota acestui curs:
Look at the statements below and the information about training courses. Which course (A, B, C or D) does each statement 1-7 refer to? For each statement 1-7, mark one letter (A, B, C or D), You will need to use some of these letters more than once.
1 This is an active course where other people give you their opinions on your performance.
2 This course deals with translating what a customer wants into actual sales.
3 You will be introduced to a system for processing customer information.
4 It helps sales people finalise the deal.

Cursuri similare:

This course focuses on the final and absolutely vital phase of the sales process. Do you have difficulty getting the customer to sign on the dotted line? Do your monthly sales figures disappoint you and your Sales Manager? If the answer is yes, this course is the one for you. We will be looking at the transition from establishing the need to making the sale.

B Rapport building
Selling is 80% about relationships. The keys to success are self-knowledge and customer knowledge. Starting with a 360-degree profile we will be building your understanding of your own strengths and weaknesses. Then we will be looking at the strengths and weaknesses of the rest of your team and focusing on the relationships. This will be the springboard to some real learning as we simulate the sales relationship. A really insightful course which will lead to greater understanding and skill.

A two day course which introduces you to a key resource - the CMT - the Customer Management Tool. Based on the very successful CDB - an easy-to-use customer database - the CMT is a powerful tool. It allows you to actively manage your customers and so maximise sales. Sales action planning becomes transparent and a really effective way to manage yourself and your team.

D Dealing with objections
An objection can kill the sale just at the moment you thought you had it all signed and sealed! The customer hasn't got the budget, the competitor has a long-standing relationship, the price is not flexible enough. Dealing with these sorts of objections is the real skill of selling. Thisone-day workshop is based on role-plays and feedback. Our workshop leader - Pat Niven - will take you through the key steps to dealing with objections and then give you the chance to put your new-found skill into practice.
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