Formal letter

Trimis la data: 2011-07-12 Materia: Engleza Nivel: Liceu Pagini: 1 Nota: / 10 Downloads: 506
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Raporteaza o eroare
Dear Customer Care Manager,
I am writing to complain about the poor service at Capital Rail, about the problems I had because last week, the trains were delayed.I am attending a course in London and I must insist that because of the delaying of the trains, I was late for college every day and I even missed two classes in the last day.

Dear Customer Care Manager,
I am writing to complain about the poor service at Capital Rail, about the problems I had because last week, the trains were delayed.I am attending a course in London and I must insist that because of the delaying of the trains, I was late for college every day and I even missed two classes in the last day.

I have picked up a leaflet at the station in which you promised that is case things go wrong and one is late more than an hour one can claim rail vouchers to the value of 50 % of the journey made.

Although the trains were delayed because of the bad weather which means that this is not completely your fault, I think I would be satisfied only if I receive vouchers to the value of 40 % of the journey made.

Stiri
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